Our Stories

Retail management has typically been an 'always on' job. Here at M&S we are making the impossible possible and transforming the way with work. Putting our people at the centre of what we do, enabling them to build different experiences, all equally brilliant.  

This National Apprenticeship Week we're sharing stories from our colleagues who are working towards or have completed apprenticeships with M&S. Entry-level apprenticeships offer the first step towards an exciting and rewarding career and we are also using staff apprenticeships to elevate career development. 

Watch this short video produced by our RISE delegates to hear from colleagues across the business about the two year, fast-track programme for our colleagues in stores and why it’s important for our business.

Head of HR, Katie Shaw, shares her thoughts on how we are building flexibility into our Retail Management roles through our newly launched initiative, Worklife.