"Since joining M&S as a Christmas colleague, I’ve been lucky to have been given so many opportunities, from Café Customer Assistant to Stylist. Now I run the Visual Merchandising team at one of our largest Central London stores with eight stylists and two managers."
Seasonal roles M&S
Christmas
Be a part of the M&S Magic this Christmas. Play your part in our most magical season yet.
Register your interest
A taste of an M&S Christmas
At M&S, Christmas is more than just our busiest time in stores. It’s a moment to deliver something extraordinary. From finding the perfect gift to serving up unforgettable festive food, we bring the M&S magic to our customers with pace, passion and pride.
We expect all Christmas colleagues to work full time in the final two weeks before Christmas and be available on the 22nd, 23rd and 24th December as these are some of the most important days in our calendar. If you’re quick to learn, proud to deliver great service, and excited to be part of a team that works hard to make Christmas special, we want to hear from you.
Why join us?
Working at M&S during Christmas is your chance to be part of something big. You’ll meet new people, grow your confidence and help create the festive experience our customers know and love.
This is a fast-moving, hands-on job where high standards and hard work are expected. Our roles demand energy, commitment and attention to detail and we’ll give you the training and support to thrive. With full-time hours in the busiest weeks and a focus on delivering brilliant service right through to Christmas Eve, you’ll learn fast and be supported every step of the way.
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Hear from our colleagues about why you should join us this Christmas
Hear from our colleagues about why you should join us this Christmas
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FAQs
What is the application process?
The application should take around 45 minutes to complete. Make sure you have your personal details to hand, including your National Insurance number and right to work documentation.
You'll also need time to complete our online assessment and share your availability so you can book an interview slot. Interviews take place in-store and are a great opportunity for you to find out if M&S is the right fit, as well as giving our managers the chance to get to know you.
If you're interested in more than one role at the same store, there's no need to apply separately, just mention this at your interview. If you've applied unsuccessfully for a similar role within the past six months, we ask that you wait until that period has passed before applying again.
What shifts will I work and what can I expect from the role?
Typical shift patterns are listed at the top of each job advert, but these may change depending on the needs of your store. All Christmas colleagues will be expected to work on the 22nd, 23rd and 24th December 2025, as these are some of the busiest and most important days in our calendar. We also ask all temporary colleagues to work full time during the two weeks leading up to Christmas to help us deliver the service and standards our customers expect. Before applying, we recommend visiting the In-Store page to get a clear sense of what the role involves and what will be expected of you.
What do I do if I need more support in the application process?
As part of the application process, you will be asked if you require any reasonable adjustments to support you. Please share as much information as you can to allow us to give you the best possible recruitment experience.
What if I have any application or interview queries?
We aim to interview as many candidates as possible, but due to high demand, we can't guarantee an interview for everyone. If no slots are currently available, check back regularly as we're adding more all the time. You can also apply for a different role, and your application details will be saved.
If you've already booked an interview but can't attend, please cancel using the link in your invite. Rescheduling is limited, so we can't promise a new slot. Please direct any application status questions to RetailRecruitment@marksandspencer.com.