International Logistics Developement Manager

At M&S, we 're on a mission to bring our much-loved fashion, food, and home products to over 32 million customers worldwide—and we want you to help shape what’s next. As a key member of our international team, you’ll collaborate across cultures and countries, building inclusive partnerships and driving innovation.

Do you Love problem solving and have Logistics Development experience in Retail, D2C, B2B & Marketplace?

We’re looking for a Logistic Development Manager who has experience of Retail and International Markets from a Direct to Customer (D2C) and Business to Business (B2B) perspective including Marketplace & Wholesale. Then this is a multifaceted role which requires an understanding of the sophisticated Logistics problems and challenges across different selling channels.

Bringing your experience to bear to create and build scalable solutions across numerous projects that are running in parallel at different stages of the project lifecycle. As well as developing logistics solutions to support both continuous improvement, issue resolution and strategic change across all logistics channels that feed into our project pipelines to support the Clothing & Home roadmap.

NB: Although this role is based at our Paddington Support Office a minimum of three days a week some overseas travel will be required to either our Distribution Centres in the UK or internationally

Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible.

What you’ll do

Your key accountabilities will include

• Develop business arguments including the operational and financial analysis and present this in a way which drives clear decision making. Utilise and combine operational and financial data sets and reports to monitor key critical metrics and project benefits
• Complete ‘Request for Proposal's’ (RFP). To support detailed business arguments costing, evaluation of operational change and work with operational teams to ensure solution design is optimal and meets requirements
• Understand programme dependencies and work across Supply Chain and wider international teams. To ensure change is delivered effectively and in a connected way across the End 2 End Supply Chain Network and International business
• Identification, monitoring and managing of project risks. Including working with key partners to agree mitigation strategies and raise critical issues as needed with a particular focus on maintaining service to our partners and channels
• Support Head of Logistics with the governance of the portfolio. Ensuring decisions are facilitated in a timely manner with the correct information and decision makers and all dependencies, issues and risks are effectively managed and programmes integrated in a cohesive way. Appropriate communication in relevant forums of the statuses on the project

Who you are

Your skills and experience will include

• Programme management experience, leading and running multiple and diverse projects with the ability to build meaningful and scalable solutions and implement continuous improvement techniques to deliver them
• Previous International logistics operational experience covering both D2C and B2B. With an excellent understanding of what is required to enable an outstanding delivery operation who can deliver change, and tangible business improvements
• A strategic problem solver, with the ability to establish and maintain positive relationships across the international team. Who can influence others to move towards a common vision or goal in an environment where no two days are the same
• Commercially and financially astute with data analytical and reporting skills who are highly proficient utilising Excel and competent in the use of Powerpoint
• A phenomenal communicator who has the ability to build strong relationships that enables them to influence key partners and deliver complexed messages in a relatable way to a range of key partners both internal and external

What’s in it for you?

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

• 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
• Competitive holiday allowance with the option to buy more
• Discretionary bonus schemes linked to your performance and ours
• Strong pension and life assurance to help plan for the future
• Tailored induction and training to support your development from day one
• Exclusive perks and savings through our M&S Choices portal
• Market-leading family policies, including parental, adoption and neonatal leave
• 24/7 wellbeing support, including virtual GP access and mental health services
• One paid volunteer day a year to support a cause that matters to you

Everyone's Welcome

We are ambitious about the future of retail. We’re redefining, innovating and leading the industry into a more conscientious, inspiring digital era. We’re reimagining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen!

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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