Inventory Team Manager – Lichfield Distribution Centre

A customer's shopping journey doesn't end in store, and neither does our brand. Behind every great customer experience is a world-class supply chain and our new Lichfield Distribution Centre will play a vital role in ensuring products reach our customers when and where they need them.

This isn't a store. It's a fast-paced logistics operation where thousands of products will be received, processed and dispatched every day. As we prepare to open the site, we're looking for passionate leaders who want to be part of something new and help shape its future success.

We have opportunities available across both day and night shifts, offering the chance to play a key role in shaping the future success of M&S during an exciting period of transformation.

These are full-time positions working a 12-hour shift pattern, on a two-week rotating schedule.

These roles will involve representing and driving the Inventory agenda across our 24/7 operation ensuring Inventory is available within the warehouse to fulfil orders placed via M&S websites or for replenishment to stores/franchise to drive a forward-thinking customer experience.

What you’ll do

Your key accountabilities will include:

• Maintenance of Warehouse Management and Control Systems to ensure that inventory on site is accurate and available for ordering by our customer
• Interrogation and navigation within numerous warehouse management systems, conducting investigations into physical inventory issues
• Manage & maintain locked & available Inventory reflecting an accurate stock holding to the M&S.com platform
• Work alongside the operational team in dedicated areas of the site to resolve errors in situ, sharing knowledge and building capability
• Deliver performance reviews and develop succession planning within the department, identifying and nurturing talent

Who you are

Your skills and experience will include:

• A good understanding of warehouse planning, inventory processes and quality standards
• Experience of leading and mentoring teams and providing them with clear direction through proactive engagement
• The ability to analysis data using tools such as Excel, Minitab and Power BI
• Highly organised with the ability to prioritise and an eye for detail
• Ability to build strong cross relationships and persuading others to move towards a common vision or goal in a fast-paced environment where no two days are the same

Please note that we will operate a random Drug & Alcohol testing Policy at Lichfield.

What’s in it for you?

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

• We pay a 25% night shift premium for all hours worked between 10pm and 6am
• 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
• Competitive holiday allowance with the option to buy more
• Strong pension and life assurance to help plan for the future
• Tailored induction and training to support your development from day one
• Exclusive perks and savings through our M&S Choices portal
• Market-leading family policies, including parental, adoption and neonatal leave
• 24/7 wellbeing support, including virtual GP access and mental health services
• One paid volunteer day a year to support a cause that matters to you

Everyone’s welcome

We are ambitious about the future of retail. We’re reinventing, innovating and leading the industry into a more conscientious, inspiring digital era. We’re redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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