Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.
Work Pattern
Sunday 06.00/14.00
Wednesday 04.00/12.00
Saturday 04.00/12.00
Due to operational requirements, all successful Candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.
Under 18 disclaimer
This job role involves working through the night and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00
Join our team at M&S as a Team Manager in Foods, where you'll lead by example as a champion of our high-quality products, offers, and services. We're seeking passionate leaders who take pride in their food knowledge and are eager to share it with both colleagues and customers.
Your primary focus will be on providing remarkable service and enabling your team to deliver to the highest standards, ensuring that our customers feel valued every day. You'll actively engage with customers to understand their preferences and create opportunities to continuously improve their shopping experience.
· Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App, to enhance both the customer experience and ensure they get the products they want when they need them. And you’ll be confident in coaching your store colleagues, driving digital capability and supporting them to perform at their best every day.
· Efficiency and effectiveness are key aspects of your role. You'll be a skilled retail professional putting customers at the heart of all decision making, while leading your team to achieve the same.
· Being a passionate leader with the ability to effectively motivate, prioritise and delegate is crucial. You'll take responsibility for creating a great inclusive store environment, supporting and respecting your team members to be their best.
· Flexibility is also vital, and you will be agile in your approach. You should be confident to work effectively and lead teams across the store, adapting to the changing demands of the retail environment seamlessly.
Are you ready to lead? Take your marks and get ready to apply.
Key Accountabilities
Key Capabilities
Technical Skills/ Experience
Key Relationships and Stakeholders
#Christmas
It’s important to us that our new colleagues feel supported in their roles and can learn from each other. That’s why we offer mentorship through our buddy system.
We’re a 24/7 business and our working patterns adapt to our customers’ needs. Worklife is our flexible working policy that gives colleagues the option for part-time working, a 4-day compressed week, or to job share if it’s in the best interests of everyone.
Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.
Fill in our short application form and hit submit.
We’ll invite you to take part in an online assessment. This could be before or after your interview.
We’ll invite you to an in-person assessment centre or an interview. This process may differ depending on the role you’ve applied to.
After we’ve decided, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.