Lead Range & Display Planner

Team: Food
Store: London Support Office
Location: London, Greater London
Contract type: Permanent
Position type: Full Time
Salary: Competitive + Benefits; Closing date: 17th September 2025

How We Hire

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

About the role

This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.

To stay close to our customers and colleagues, our support teams are in the office for at least three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.

Summary

We’re reshaping our Food business to broaden its appeal, protecting the magic our customers love while modernising everything else. That means outstanding quality, high sourcing standards, and market-leading innovation remain at our core, while we transform our supply chains, improve our stores, and deliver better value.

We’re looking for motivated people ready to bring their whole self to work and thrive in a fast-paced, ambitious team. After all, this isn’t just food… this is M&S Food.

All the details

At M&S, we are dedicated to delivering exceptional products and services to our customers. We pride ourselves on our innovative approach and commitment to excellence. We are currently seeking a dedicated and experienced Lead Range and Display Planner to join our dynamic team.

As the Lead Range and Display Planner, you will be responsible for developing and completing strategic plans for product ranges and in-store displays. You will work closely with cross-functional teams to ensure that our product offerings are aligned with market trends and customer preferences. Your role will be pivotal in driving sales and enhancing the overall shopping experience.

What you'll do

Develop and implement range and display strategies to enhance sales and profitability
Analyze market trends and customer insights to inform product selection and placement
Collaborate with merchandising, marketing, and sales teams to ensure cohesive execution of plan
Monitor and evaluate the performance of product ranges and displays, making data-driven adjustments as needed
Lead and mentor a team of planners, fostering a culture of innovation and continuous improvement

Who you are

Coaching and leading a team
Excellent project management
Food category & customer knowledge to ensure focussed displays
Excellent analysis and problem solving
Good partner management skills

What’s in it for You?

Working at M&S means being part of something bigger – delivering quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

20% colleague discount for you + 1 household member (after probation)
Competitive holiday allowance + option to buy more
Discretionary bonus schemes linked to performance
Strong pension + life assurance
Tailored induction + training from day one
Perks and savings via M&S Choices portal
Market-leading family policies (parental, adoption, neonatal leave)
24/7 wellbeing support (GP access + mental health services)
1 paid volunteer day a year

Everyone’s Welcome

We are ambitious about the future of retail – disrupting, innovating and leading into a more inspiring digital era. We want diverse, representative teams where everyone can bring their whole selves to work.

If you need support or adjustments during recruitment, let us know in your application. Our team will make sure you have what you need to do your best.

#LI-Hybrid #hybridrole

A group of colleagues gathered around a table, smiling and discussing work with laptops open in a modern office setting.

Being an in-person business

We're at our best when we're close to customers, and for many of us at M&S, that means working in store every day.

To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected. It also means we can solve problems as soon as they arise, learn and grow as a team, build trust, and get closer to our colleagues.

What motivates me is getting to learn something new, and the best thing about buying is that you can go into any area, and you’ll become an expert in it. I started in food – ambient snacking and soft drinks – then moved into homecare, buying pet food and household products. Now I’ve been promoted to a Senior Buyer role within our Bakery team.

Hetal (She / Her) | Buyer Read full story

We want to succeed by earning and deserving the trust of consumers. We try to do the right thing for customers, whether it’s creating healthy everyday food or delivering the small moments of joy in their lives. People rely on M&S and that’s what makes it such a privilege to work here.

Beth (She / Her) | Own Brand Lead Read full story

Make Your Mark

Opportunities to be heard

Your voice matters here. You can share your ideas ‘Straight to Stuart’, our CEO, or get involved in our BIG (Business involvement Group). Our colleague networks are also great places to find support, listen to each other and encourage debate.

Experience the business

We’re passionate about our customers and colleagues. To get closer to our customers we work in our stores 7 days per year. That way we can see how operations run and look for ways to do better each day.

Colleague Networks

We want you to feel supported, no matter what.

Family & Carers Network

A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.

Forces Community Network

Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.

Gender Equality Network

Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.

Health and Wellbeing Network

Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.

LGBTQ+ Network

Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.

Menopause Network

Initiating and encouraging open conversations about menopause by offering support and sharing experiences.

Cancer Network

Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.

Culture and Heritage Network

Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.

Benefits

Wellbeing hub

Get access to resources to support your wellbeing, including a free virtual GP service.
Giving back

Support your favourite charities by donating through your pay or even volunteering for them.
Pay

Earn a competitive salary.
Colleague discount

After completing your probation period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.

Please note only contracts of more than 12 weeks are eligible for this benefit.
Time off

Competitive holiday entitlement with the potential to buy extra holiday days.
Bonus

We have discretionary bonus schemes depending on your role and our business performance.
Life assurance

Get cover for twice your salary up to age 70 (double with our Pension Plan).
Workplace savings

We’ll help you save through our Pension Savings Plan, Share Buy and Sharesave schemes.
My Choices

Save on everyday costs through discounts and offers and get access to great health benefits.
Cycle to work

Bike/accessory hire with Cycle to Work and save on tax and national insurance.
Smart tech

Buy the latest technology with interest-free financing directly from your salary.

How to Apply

Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.

Send us your application

Fill in our short application form and hit submit.

Online assessment

We’ll invite you to take part in an online assessment. This could be before or after your interview.

In-person assessment centre

We’ll invite you to an in-person assessment centre for an interview. This process may differ depending on the role you’ve applied to.

Decision

After we’ve decided, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.