Head of Technical Program Management - Supply Chain & Logistics
- Team
- Digital & Tech
- Location
- Contract type
- Permanent
- Position type
- Full Time
- Salary
- Competitive + Benefits
- Closing date: 12th October 2024
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.
Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing outstanding quality, value, service to every customer, whenever, wherever and however they want to shop with us.
Here are some of the benefits we offer that make working for M&S just that little bit more special…
#LI-Hybrid
What you'll doTechnical Leadership and Delivery
Stakeholder Management
Build Trust-Based Partnerships: Foster a no-blame culture where teams are accountable for their actions and decisions. Work closely with C-Suite partners to share risks, showcase ideas, and harness capabilities to address business challenges.
Supplier and Vendor Management: Manage relationships with external suppliers and vendors, ensuring successful delivery of outcomes, cost optimisation, and adherence to contractual obligations.
Leadership and Coaching
Servant Leadership: Drive an agile attitude across multiple platforms, leading cross-functional and senior-level collaboration. Act as a role model in facilitating scrum events to achieve desirable outcomes.
Coaching and Mentoring: Foster a coaching and mentoring environment within the technology teams, using industry standard methodologies to develop team members and enhance their capabilities.
Continuous Improvement
Outcome-Focused: Set exciting goals related to business opportunities, measure risks, and engage in timely actions to achieve results. Promote a culture of continuous improvement and innovation.
Enhance Delivery Efficiency: Leverage external networks and stay updated with standard processes, insights, and innovative approaches to guide teams and improve delivery processes.
Who you areKey Competencies
Critical Thinking: Ability to align project delivery with organisational goals and anticipate future challenges.
Problem-Solving: Analytical skills to direct, lead, and deliver solutions that go beyond existing ways of doing things.
Leadership and Communication: Strong leadership and talent development skills, with the ability to build and maintain trust-based relationships.
EssentialWe are ambitious about the future of retail. We’re redefining, innovating and leading the industry into a more conscientious, inspiring digital era. We’re redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
#LI-ZF1
We're at our best when we're close to customers, and for many of us at M&S, that means working in store every day.
To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected. It also means we can solve problems as soon as they arise, learn and grow as a team, build trust, and get closer to our colleagues.
Take part in our M&S Digital & Tech team days. Grow your digital and data skills through our BEAM Academy. Or challenge yourself at one of our business-wide hackathons. We also partner with Women in Data, Databricks and Cajigo to increase opportunities for women in digital and data.
Your voice and your ideas matter here. Our 8 colleague networks are places to find support, listen to each other and encourage debate. You can pitch ideas ‘Straight to Stuart’, our CEO, or get involved in our BIG (Business involvement Group).
Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.
Fill in our short application form and hit submit.
Depending on the role you are applying for, you may be invited to do an assessment. Your Talent Acquisition Partner will guide and inform you along the way.
We'll invite you to join us for an interview. This could be remote or in person. Here, we'll ask you some role based technical questions and examine the behaviours we're looking for.
After we’ve made our decision, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.