RETAIL GRADUATE PROGRAMME

Salary:
£34,000
Closing date:
08/11/2026

People-focused. Customer-obsessed. Ready to lead. Gain first-hand experience learning how to run an M&S store through a structured programme designed to accelerate you into store leadership.

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About the programme

What you’ll be doing

You’ll dive straight into the heart of our stores, getting close to customers and colleagues to understand the routines and processes that make our stores exceptional. With your sleeves rolled up, you’ll work across every department, gaining hands-on experience in the seamless running of our stores. You’ll then be fully prepared to take on your first Team Manager position.

Beyond the shop floor, you’ll gain insight into other vital parts of our business. This will give you the best possible grounding to become a Deputy or Store Manager.

What it takes to succeed

It’s not about having a specific degree. It’s about curiosity, a passion for retail and M&S, and the drive to dive into challenges headfirst. This is a non-stop role, so you’ll need to enjoy getting hands-on, be ready to work at pace, and quick to adapt in our fast-moving industry.

Alongside that, you'll thrive if you can:

  • bring an ambition to lead and make things happen.
  • build strong relationships with customers and colleagues
  • embrace responsibility and always aim higher
  • keep calm under pressure and juggle multiple demands.

Where it could lead

This programme is designed to give you the elevated skills, commercial awareness, and understanding of our business to become a Store Leader with big impact.

By the end of the programme, you’ll be a Store Manager. From there, the sky’s the limit. This programme opens doors to bigger challenges, whether that’s managing larger stores, exploring roles in different parts of the business, or even taking your career overseas.

Why M&S?

We’re one of the UK’s most exciting and iconic retailers.

We've built our reputation on quality, value and innovation, creating food, fashion, and shopping experiences that excite people. And it shows, with over 32 million customers and new stores continuing to open across the nation. This doesn’t happen without our in-store teams, helping to bring the M&S magic that makes customer think about us when they think about the best.

Our five-year vision is to reshape retail for the future and as a future leader of our stores, you will play an important role in this transformation.

Ready to start your Retail Graduate journey?

Explore the stores below and choose your preferred location when you apply:

North: Gemini, Manchester, Meadowhall, Metro Centre, Pudsey

East: Fosse Park, Norwich, Stratford

West: Cheshire Oaks, Cribbs Causeway, Longbridge, Wolstanton Stoke, Worcester

South: Bromley, Camberley, London Colney, Purley Way

Scotland: Aberdeen, Braehead, Gyle

Wales: Culverhouse Cross

Northern Ireland: Lisburn

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Your team

Elliot - Retail Leaders Graduate
Elliot - Retail Leaders Graduate

I knew I loved the energy of retail before I joined, but people arrive with no experience at all and M&S has nurtured that within myself and others. The pace is fast, the challenges keep coming and the development path is clear: everything that happens is helping to shape you as a manager. It is an amazing way to build a career and I do recommend it to friends, all the time.

JJ (She / Her) | Graduate Read full story

The M&S Retail Graduate Programme stood out as the perfect foundation for my career, surrounded by excellent leaders in a fantastic environment, especially in a company that’s doing so well in a tough economic climate.

Elliot (He / Him) | Retail Leaders Graduate Read full story

Your career path

Future leadership. Regional responsibility. A long-term career. Wherever your ambitions lie within M&S, we’ll help you get there with structured learning and development, coaching and career mapping.

Here is what your career path on the programme will look like.

Customer Assistant

You'll hit the ground running through our Customer Assistant immersion. Develop understanding, gain insight, make a tangible impact and build your confidence early in your journey with us.

Team Manager

You will then step into the role of Team Manager, leading and developing a team to support your store to run smoothly and effectively. This could be in any store within your allocated region.

Deputy Store Manager / Store Manager

Around 9 months in, you’ll learn how to manage an entire store. You'll support management of daily operations, deliver a regional project and strengthen your business knowledge.

Store Manager

Towards the end of the programme, you’ll be consistently delivering as a Store Leader. You’ll lead your store team and have full responsibility for the running of your store.

Larger retail role

We will support you on a development path that could see you stepping into a Regional Manager role or managing a full line/academy store as you progress in your career with us.

A group of Marks & Spencer employees sitting at a table, smiling and discussing ideas in a creative workspace with fabric samples displayed on the wall behind them.

Learning & support

Your development is our priority. We’ll give you a structured programme including mentoring, on-the-job training, and opportunities to solve real challenges that will help you build a long-term career at M&S. And, if we believe you can reach your potential faster, we will give you the tools and opportunities to do it. But the person who is going to make this happen is you. With our support, we want you to own and drive your development.

Benefits

How to apply

You can apply via our Early Careers Application Portal here.

Get application ready by exploring more about our programmes and connect with M&S Buddies on our dedicated Life@M&S platform.

We want you to feel supported throughout the assessment process.  If you need a reasonable adjustment, just let us know and we’ll do everything we can to support you.

Eligibility Criteria
  • You must have the right to work in the UK for the full duration of the programme
  • You will have graduated from any degree by the time the programme starts in September 2027
Application Form

Your first step will be to complete our online application form. You can only apply to one programme per annual recruitment cycle, and we’d encourage you to choose the one that feels like the best fit for you.

We close our vacancies on a rolling basis and closing dates can change. We recommend submitting your application as soon as possible.

Online Assessment

We’ll invite you to take part in a two-stage online assessment, where you can find out more about M&S whilst we find out more about you.

Assessment Centre

If your online assessment is successful, you’ll be invited to an in-person Assessment Centre. The recruitment process for store-based roles will also include an opportunity to attend your final interview in one of our stores.

You can find out more detailed information about our assessment process on Life@M&S.

Retail Graduate Programme

Salary:
£34,000
Closing date:
08/11/2026