Project Manager

FH&B is on a bold transformation journey, targeting +41% sales growth and nearly 2x operating profit over the next five years. As we enter a critical mobilisation phase, we’re looking for a Project Manager to help turn ambition into action.

You’ll work at the heart of the transformation, driving delivery, mobilising cross-functional teams, and owning key projects to ensure real momentum and measurable impact across the business.

As Project Manager, you will work closely with the Programme Lead and Transformation Leads to drive momentum across key initiatives. You will play a pivotal role in turning strategy into action, supporting delivery across multiple transformation pillars while taking ownership of specific projects where required.

This is a unique opportunity to be part of a high-impact transformation at a pivotal moment in FH&B’s growth journey. You’ll help shape the future of the business while working alongside a dynamic and ambitious team.

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What’sinitforyou

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever, and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special…

• After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.

• Competitive holiday entitlement with the potential to buy extra holiday days!

• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.

• A generous Defined Contribution Pension Scheme and Life Assurance.

• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.

• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.

• Industry-leading parental, adoption, and neonatal policies, providing support and flexibility for your family.

• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.

• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

Whatyou’lldo

Your key accountabilities will include

• Ensuring delivery and execution remains at the forefront of the department, adopting an agile approach to ensure we deliver against the 5-year growth ambition in line with expectations

• Project managing key priorities across FH&B, wholly owning and taking a strategic ambition through to a plan and finally through to delivery. In conjunction with the stakeholder, identifying clear project milestones, KPIs and business benefit.

• Working across the FH&B function, managing stakeholder relationships, building up a solid knowledge base of the opportunities within the business

• Understanding current business process, challenges and opportunities, taking an innovative lens to identify opportunities to streamline, enhance and reduce cost, always ensuring the outcome adds business value

• Working alongside Transformation team to create and drive a seamless Transformation Office, executing at speed, with clear comms, change and learning support, all fed through to the FH&B PMO ensuring we remain coherent of our progress and are continuously unlocking and realising benefits.

Whoyouare

Your skills and experience will include

• Experienced program management professional.
• Expert communication skills with the ability to influence and manage stakeholders up to and including Board / ExCo.
• Ability to lead projects with confidence, remaining calm under pressure and driving forward delivery and execution
• Driven and motivated individual who likes to work at pace, can adopt an agile approach and is experienced with working alongside a varied group of stakeholders at multiple levels across the organisation
• An innovator, someone who can think outside the box, looking for smarter solutions

Everyone’swelcome

We are ambitious about the future of retail. We’re disrupting, innovating, and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted, and admired by our colleagues, customers, and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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