Merchandiser - International

At M&S, we’re on a mission to share the magic of M&S with customers everywhere. Our goal is simple yet ambitious: to make our exceptional Fashion, Home & Beauty, and Food products accessible to people around the globe. To achieve this, we’re accelerating growth in our international business, transforming how we operate, driving change at pace, and reimagining processes to deliver seamless experiences for every customer. This is about bold expansion, innovation, and creating a truly global M&S

Are you passionate about merchandising and motivated by driving global sales growth?

Then we are looking for a Merchandiser to lead the planning, trading, and optimisation of a product range, driving commercial performance across international / Global channels. Accountable for end‑to‑end merchandising, including budgeting, forecasting, seasonal planning, and in‑season trading—the role uses data‑led insight to influence buying decisions, shape future ranges, and maximise retail sales.

Strong ownership of stock management and supply optimisation is essential, working closely with Business Units and channel teams to ensure efficient routes to market and strong availability. The role also champions consistent, scalable ways of working across international merchandising teams, embedding standardised processes and trading routines to deliver operational excellence. As a senior leader, the role builds and develops high‑performing teams, fostering commercial acumen, analytical rigour, and long‑term capability.

If this opportunity excites you and aligns with your experience and you have the will and desire to make a global and commercial impact, apply now to be part of our M&S business shaping our Global growth through best‑in‑class merchandising.

NB This is a full-time role and is based at our Paddington Support Office a minimum of three days a week

What you’ll do

Your key accountabilities will include

• Set and manage the Business Unit (BU) / department retail sales budget, generating and owning the Open to Buy (OTB) through Merchandising Financial Planning (MFP) in line with the commercial plan.
• Maintain and re‑forecast the Weekly Sales, Stock and Intake (WSSI) across all sales channels, with accountability for performance risks and opportunities.
• Analyse forward seasonal buys, working closely with channels to challenge and influence decisions to optimise trade and maximise sales.
• Own and deliver seasonal planning by channel and BU, supporting seasonal set‑up, monthly run‑rate monitoring, and in‑season stock and replenishment management.
• Lead, coach, and develop International Merchandising teams, ensuring strong succession planning, capability development, and a high‑performance merchandising culture

Who you are

Your skills and experience will include

• Proven ability to lead, coach, and develop high‑performing international merchandising teams, driving accountability and building strong capability
• Strong analytical capability to interpret complex data and translate insight into effective trading actions using WSSI, MFP, BI dashboards, and forecasting tools
• High level of expertise in OTB management, intake phasing, stock flow planning, markdown optimisation, and replenishment
• Deep understanding of core trading metrics, including Rate of Sale (ROS), margin, cover, and terminal stock, to support commercial decision‑making
• Ability to build and influence strong cross‑functional relationships with channels, supply chain, finance, Business Units, and international teams

What’s in it for you?

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation

• Competitive holiday allowance with the option to buy more
• Strong pension and life assurance to help plan for the future
• Tailored induction and training to support your development from day one
• Exclusive perks and savings through our M&S Choices portal
• Market-leading family policies, including parental, adoption and neonatal leave
• 24/7 wellbeing support, including virtual GP access and mental health services
• One paid volunteer day a year to support a cause that matters to you

Everyone’s welcome

We are ambitious about the future of retail. We’re reinventing, innovating and leading the industry into a more conscientious, inspiring digital era. We’re redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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