New Store Opening - Customer Assistant - Safety Officer - Godalming
- Team
- In Store
- Location
- Godalming, Surrey
- Contract type
- Permanent
- Position type
- Full Time
- Salary
- £13.41 p/h
- Closing date: 5th May 2026
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.
Work Pattern
This is a full time, 37.5 hour contract working between the hours of 6am-10pm, including weekends, please note that full work pattern will be discussed at interview.
Under 18 disclaimer
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Join our team at M&S as a Safety Officer in our Operations Team, working to support Fire, Health and Safety practices in your store. To assist the store manager (and their management colleagues) as a competent person to influence and implement all matters relating to Fire, Health and Safety.
Responsibilities
• Help maintain a store that provides a safe, secure and healthy environment for all persons on the premises
• Be a figurehead for all matters relating to Fire, Health & Safety
• Create a working relationship with the store manager based on trust and reliability
• Ensure all tasks relating to Fire, Health & Safety policy and procedure are carried out correctly
• Be proactive in regards to sales floor trading moves, ensuring these are carried out correctly and in a safe manner
• Maintain and update the Fire, Health & Safety store noticeboard
• Ensure all Fire, Health and Safety training is completed in accordance with current policy and assist in the practical training of any colleagues (Fire Tours, Emergency Team, Transport etc.)
• Support the store training team with the Induction of new staff for fire, health & safety matters
• Carry out regular reviews of the store accident database to ensure all incidents are accurately reported and investigated
• Support the store First Aid team to ensure provision is sufficient and in accordance with policy
• Complete a weekly review of the Opening and Closing Book to ensure all tasks have been correctly completed and follow up issues with store management
• Complete risk assessments to identify and mitigate risk to as low as is reasonably practicable and keep them up to date
• Participate in consultation with store BIG and the Regional FHS Network Group
Key Relationships
• Store Manager
• Store management teams (Commercial, C&H, Foods and Operations)
This is a tough, fast-paced role – but one where you’ll see the impact of your work, every single day. Are you ready for it? Take Your Marks and apply today.
It’s important to us that our new colleagues feel supported in their roles and can learn from each other. That’s why we offer mentorship through our buddy system.
We’re a 24/7 business and our working patterns adapt to our customers’ needs. Worklife is our flexible working policy that gives colleagues the option for part-time working, a 4-day compressed week, or to job share if it’s in the best interests of everyone.
Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.
Fill in our short application form and hit submit.
We’ll invite you to take part in an online assessment. This could be before or after your interview.
We’ll invite you to an in-person assessment centre or an interview. This process may differ depending on the role you’ve applied to.
After we’ve decided, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.