Packaging Manager
- Team
- Fashion, Home & Beauty
- Store
- London Support Office
- Location
- London, Greater London
- Contract type
- Temporary
- Position type
- Full Time
- Salary
- Competitive + Benefits
- Closing date: 2nd August 2026
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.
Join M&S on a 12-month fixed-term contract and play a key role in shaping innovative packaging solutions that set us apart from the high street. As Packaging Manager, you will lead the development and delivery of primary packaging across our product ranges, driving excellence in design, production, cost, quality, sustainability and compliance. Working closely with suppliers and cross-functional teams, you will create customer-focused packaging that enhances product presentation, protects quality, delivers value, and supports our commitment to responsible sourcing and environmental standards. This is an exciting opportunity to make a real impact while contributing to the continued evolution of the M&S brand.
Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible.
Whatyou’lldo
Yourkeyaccountabilitieswillinclude
Lead and co-ordinate the development of all packaging from initial concepts through to production, ensuring packaging is produced on time to critical path, within budget and to meet the required brief and other requirements including print techniques, formats and price.
Develop packaging in alignment with the Packaging Sustainability Strategy, BU strategy, marketing plan, and new product development launches. Ensure that costs align with agreed business unit budgets, keep collaborators informed of costs during the briefing stage, and ensure final costs stay within planned budgets.
Be an excellent partner to internal stakeholders including Sustainability team, Buying teams, Designers, Sourcing Offices, Artwork/Photography studios, Cutter development and packaging/product suppliers to ensure that packaging projects are handled efficiently and within the critical path and Sustainability Goals.
Approval of accurate artwork for Fashion and Home including proof reading of copy, compliance with internal brand guidelines and legal requirements. Ensure BU/ brand style guides are maintained and issued to key partners when required.
Lead print pre-production meetings with suppliers, printers and studios. Establish common reprographic routes across substrates and suppliers. Handle and approve print proofs and colour standards in collaboration with 3rd party pre-press contractor where relevant.
Whoyouare
Yourskillsandexperiencewillinclude
Knowledge of artwork, repro, all print and offline processes across all substrates, understand the benefits and limitations of each process.
Knowledge and understanding of packaging construction and production.
Awareness of UK packaging legislation and compliance minimums
Understanding of the design and buying process including product technology and its impact on the artwork process.
Ability to influence and lead an external and internal resource to ensure delivery of M&S packaging requirements.
What’s in it for you?
Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Here are just a few of the benefits that make working here even more rewarding:
20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
Competitive holiday allowance with the option to buy more
Discretionary bonus schemes linked to your performance and ours
Strong pension and life assurance to help plan for the future
Tailored induction and training to support your development from day one
Exclusive perks and savings through our M&S Choices portal
Market-leading family policies, including parental, adoption and neonatal leave
24/7 wellbeing support, including virtual GP access and mental health services
One paid volunteer day a year to support a cause that matters to you
Everyone’s welcome
We are ambitious about the future of retail. We are disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We are transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Tostayclosetocustomers,oursupport teamsareintheofficethreedaysaweek aswebelievethat skillsaredevelopedthrough collaboration, and that spending time together makes us more creative and connected.
#L1-AC1 #LI-Hybrid
Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.
Fill in our short application form and hit submit.
We’ll invite you to take part in an online assessment. This could be before or after your interview.
We'll invite you to join us for an interview. This could be remote or in person. Here, we'll ask you some role based technical questions and examine the behaviours we're looking for.
After we’ve decided, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.