Assistant Technologist - Beauty

Team
Fashion, Home & Beauty
Store
London Support Office
Location
London, Greater London
Contract type
Permanent
Position type
Full Time
Salary
Competitive + Benefits
Closing date: 21st August 2026
Apply now

How We Hire

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

About the role

This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.

All the details

Are you passionate about beauty, product quality and bringing innovative ranges to life? We’re looking for an Assistant Technologist to join our Beauty team at M&S, supporting the delivery of products that meet the high standards our customers expect across quality, safety, compliance, ethics and performance.

In this role, you’ll provide hands-on technical support across the department, working closely with Technologists, suppliers and cross-functional teams to help ensure our beauty products are delivered brilliantly from concept through to customer. If you’re detail-driven, curious, organised and excited by the fast-moving world of beauty, this could be the perfect next step for you.

Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible.

Whatyou’lldo

Yourkeyaccountabilitieswillinclude

  • Take technical ownership of agreed products or ranges where appropriate, while supporting the wider Technology team and representing M&S externally with suppliers and internally across the department.

  • Support the delivery of high-quality beauty products by reviewing product performance, analysing customer feedback, investigating quality issues and helping coordinate corrective and preventive actions.

  • Work with suppliers and internal teams to drive continuous improvement, strengthen supplier performance and support great outcomes for our customers.

  • Support supplier onboarding, technical reviews, performance scorecards, audits and follow-up activity, helping to maintain strong supplier relationships and robust governance across the supply base.

  • Maintain accurate technical data, product specifications, PLM records, dashboards and KPI reporting to support clear decision-making and compliance with M&S technical standards.

Whoyouare

Yourskillsandexperiencewillinclude

  • Strong communication skills, with the confidence to work with technical, design, buying, supplier and global sourcing teams.

  • Excellent organisation skills, with the ability to manage multiple priorities, work to deadlines and know when to make decisions or seek guidance.

  • A data-led mindset, with the ability to analyse information, identify insights and support strategic thinking.

  • Knowledge or experience of creating and maintaining product specifications.

  • Olfactory or sensory evaluation training would be a bonus, but is not essential.

What’s in it for you?

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

  • 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation

  • Competitive holiday allowance with the option to buy more

  • Discretionary bonus schemes linked to your performance and ours

  • Strong pension and life assurance to help plan for the future

  • Tailored induction and training to support your development from day one

  • Exclusive perks and savings through our M&S Choices portal

  • Market-leading family policies, including parental, adoption and neonatal leave

  • 24/7 wellbeing support, including virtual GP access and mental health services

  • One paid volunteer day a year to support a cause that matters to you

Everyone’s welcome

We are ambitious about the future of retail. We are disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We are transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Tostayclosetocustomers,oursupport teamsareintheofficethreedaysaweek aswebelievethat skillsaredevelopedthrough collaboration, and that spending time together makes us more creative and connected.

#L1-AC1 #LI-Hybrid

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Kadeem Assistant Merchandiser
Adam Junior Merchandiser

I am fascinated by fashion trends but for me it really makes sense when I see the sales figures on screen. When I’m able to paint the picture with percentages, we can be more innovative as a team.

Kadeem (He / Him) | Assistant Merchandiser Read full story

Merchandising is all about getting the right stock, in the right place, in the right quantities, to drive up profit. So I like getting out to stores, seeing the products on display and hearing what customers are saying. That helps me to seize the moment and capitalise on current opportunities to go way beyond forecast.

Adam (He / Him) | Junior Merchandiser Read full story

Benefits

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Colleague Networks

We want you to feel supported, no matter what.

LGBTQ+ Network

Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.

Menopause Network

Initiating and encouraging open conversations about menopause by offering support and sharing experiences.

Health and Wellbeing Network

Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.

Culture and Heritage Network

Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.

Cancer Network

Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.

Forces Community Network

Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.

Family & Carers Network

A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.

Gender Equality Network

Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.

How to Apply

Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.

Send us your application

Fill in our short application form and hit submit.

Online assessment

We’ll invite you to take part in an online assessment. This could be before or after your interview.

Interview

We'll invite you to join us for an interview. This could be remote or in person. Here, we'll ask you some role based technical questions and examine the behaviours we're looking for. 

Decision

After we’ve decided, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.

Assistant Technologist - Beauty

Team
Fashion, Home & Beauty
Store
London Support Office
Location
London, Greater London
Contract type
Permanent
Position type
Full Time
Salary
Competitive + Benefits
Closing date: 21st August 2026
Reference: 120127