Staff Software Engineer - International E-Commerce

Team: Digital & Tech
Store: London Support Office
Location: London, Greater London
Contract type: Permanent
Position type: Full Time
Salary: Competitive + Benefits; Closing date: 24th February 2025

How We Hire

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

About the role

This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.

Summary

The role of Staff Software Engineer in International Ecommerce, building solutions on Salesforce Commerce Cloud where you will be integral to building end-to-end business architecture, server-side and client-side JavaScript, and supporting technical components following best practices and Salesforce Storefront Reference Architecture (SFRA).

All the details

Staff Software Engineer

The Role

Strong experience with Salesforce Commerce Cloud (SFCC), formerly known as Demand ware, working on projects where you were integral to building end-to-end business architecture, server-side and client-side JavaScript, and supporting technical components.
Good experience of SFRA and Controller based architecture and pipelines-based architecture
Own complex tasks in the backlog and deliver them routinely with no significant issues
Develop/improve M&S standard frameworks and policies, ensuring that they are understood and adopted
Support other engineers to produce clean, quality code through code reviews and pair programming
Drive DevOps practices to automate the Product development life cycle
Drive solution through experimentation and innovation as a culture
Support the technical platform out of hours as a member of the support rota
Contribute and create Product Group OKRs and demonstrate responsibility for the entire team's objectives.
Lead the measurement and improvement of software development metrics
Helps lead continuous learning and improvement for the Products and Product health related to quality and stability
Solve problems collaboratively, communicating decisions to customers
Approach, contribute and help lead product planning and roadmap with an agile mentality
Engage with product colleagues to improve value for the customer and to understand ambiguous requirements
Demonstrate and champion pragmatism in terms of commercial delivery and software quality
Promote technology, innovation, values, and ways of working within the team and wider community
Active participation and contribution to Communities of Practice with a focus on positive momentum
Coach, mentor and develop by providing the knowledge and assets to less experienced engineers
Assist with recruitment and new starter on-boarding activities
Help lead initiatives to take M&S Software Engineering to the next level by challenging the status quo
If you are SFCC certified, it's the cherry on top, but not a deal-breaker. Your experience and passion for technology are what truly matter to us.

About International

In International (everything outside of UK and Ireland), we sell M&S to the rest of the world, operating in over 60 markets, with almost 500 stores and 44 websites via a Salesforce Commerce Cloud (SFCC) platform. This role would see an individual joining the International product group, working as part of a community that consists of two multi-functional squads.
Depending on the market determines whether we work with a partner via a franchise model, we utilise marketplaces via a drop ship model or we have our own flagship website hosted in Salesforce Commerce Cloud

Tech Stack

HTML, CSS
JSON, XML
Javascript, AJAX
CI/CD using Jenkins, Github Actions, Sonar Cloud
Microservice architecture
Azure

Everyone’s welcome

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

#LI-CW1

Meet the Team

A group of colleagues gathered around a table, smiling and discussing work with laptops open in a modern office setting.

Being an in-person business

We're at our best when we're close to customers, and for many of us at M&S, that means working in store every day.

To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected. It also means we can solve problems as soon as they arise, learn and grow as a team, build trust, and get closer to our colleagues.

Halford Head of Technical Program Management

Being in third-party brands, working on things M&S hasn’t done before… that plays to my sweet spot. I’ve worked in many organisations throughout my career, and it’s rare to see such cause and effect in your work. The way we’re structured means you’re encouraged to solve problems and you have the autonomy to make progress quickly.

Halford (He / Him) | Head of Technical Program Management Read full story

At M&S, we have Data Scientists, Analysts, and Technical Product Managers, who all share a genuine passion for harnessing data to improve people’s lives. And we’re in a unique position where we can actually help many different kinds of people, from our customers to our colleagues in store and in our support centre.

Deepak (He / Him) | Data Scientist Read full story

I think all engineers just love solving puzzles and problems. At M&S, we’re constantly learning new things, whether it’s mastering Swift UI or understanding how customers interact with technology. But this is also a business that listens to engineers and values what we bring to the table. That’s different, believe me.

Janak (He / Him) | Staff iOS Engineer Read full story

Make Your Mark

Upcoming projects

Take part in our M&S Digital & Tech team days. Grow your digital and data skills through our BEAM Academy. Or challenge yourself at one of our business-wide hackathons. We also partner with Women in Data, Databricks and Cajigo to increase opportunities for women in digital and data.

Opportunities to be heard

Your voice and your ideas matter here. Our 8 colleague networks are places to find support, listen to each other and encourage debate. You can pitch ideas ‘Straight to Stuart’, our CEO, or get involved in our BIG (Business involvement Group).

Colleague Networks

We want you to feel supported, no matter what.

The Cancer Network

This is a network driven by personal experiences, with the purpose of ensuring that anyone in the M&S family affected by Cancer feels supported and has access to the information they need.

Forces Community Network

Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.

Menopause Network

Initiating and encouraging open conversations about menopause by offering support and sharing experiences.

The LGBTQ+ Network

Open to all members of the LGBTQ+ community and spectrum (and their allies), we promote equality, celebrate inclusivity and diversity, and encourage everyone to be themselves - whatever their sexual or gender identity.

Culture and Heritage Network

Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.

The Gender Equality Network

This group is focused on helping to create a workplace where gender-related challenges are addressed. They raise awareness of common barriers faced and offer support. They also challenge the business to act and empower individuals to ensure that everyone has equal access to opportunities.

Health and Wellbeing Network

Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.

The Family & Carers Network

This group represents the different types of families that exist. We act as a support network and sounding board for ideas which help our colleagues as parents or carers. We also run an interactive blog, where you can write your own posts or hear about others' experiences.

Benefits

Wellbeing hub

Get access to resources to support your wellbeing, including a free virtual GP service.
Giving back

Support your favourite charities by donating through your pay or even volunteering for them.
Pay

Earn a competitive salary.
Colleague discount

After completing your probation period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.

Please note only contracts of more than 12 weeks are eligible for this benefit.
Time off

Competitive holiday entitlement with the potential to buy extra holiday days.
Bonus

We have discretionary bonus schemes depending on your role and our business performance.
Life assurance

Get cover for twice your salary up to age 70 (double with our Pension Plan).
Workplace savings

We’ll help you save through our Pension Savings Plan, Share Buy and Sharesave schemes.
My Choices

Save on everyday costs through discounts and offers and get access to great health benefits.
Cycle to work

Bike/accessory hire with Cycle to Work and save on tax and national insurance.
Smart tech

Buy the latest technology with interest-free financing directly from your salary.

How to Apply

Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.

Send us your application

Fill in our short application form and hit submit.

Online assessment

Depending on the role you are applying for, you may be invited to do an assessment. Your Talent Acquisition Partner will guide and inform you along the way.

Interview

We'll invite you to join us for an interview. This could be remote or in person. Here, we'll ask you some role based technical questions and examine the behaviours we're looking for.

Decision

After we’ve made our decision, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.